Facebook menjadi sesuatu yang sangat populer dan menggoda banyak orang untuk bergabung dalam situs mereka. Baik orang bergabung di Facebook hanya untuk sekedar ingin berteman, bermain, berbisnis, atau bahkan spammer dan hacker perusak (black hacker) yang mencoba membuat perusakan dalam sistem Facebook. Ternyata banyak sekali metode hacking yang dipakai untuk menjebak para pengguna (user) Facebook seperti yang belakangan ini terjadi, yaitu halaman login palsu yang dilakukan FBAction.net (sudah ditutup). Hal ini berdampak pada pengambil alihan akun Facebook menjadi milik sang penjebak (hacker) yang bisa berdampak buruk dan bahkan terjadi pencemaran nama baik sang pemilik akun asli.
Untuk mengatasi masalah Facebook yang di hack, tim Facebook telah memberikan section khusus penanganan akun Facebook yang di hack . Disini pengguna (user) yang telah di hack dapat mengirimkan pesan ke Facebook tentang masalah yang terjadi mulai dari masalah scam, hacking, tips pencegahan hacking dan lainnya.
Permasalah seputar Facebook yang di hack
My account has been affected by the "419" scam (someone is using my account to ask my friends for money). We are currently working with people whose accounts have been affected by "419" scams. Please use caution around messages from friends claiming to be stranded and asking for money. If you have received or sent a message like this, please use this form so that we can make sure your and your friends' accounts are secure.
My friend's account has been hacked, "phished," or is sending me spam that he/she didn't send. It is possible that malicious software was downloaded to your friend's computer or that their login information was phished in an attempt to send spam from their profile. We would like to investigate this issue further, but unfortunately, we cannot release information regarding a user's account to anyone but the account holder. Please tell your friend to visit the Facebook Help Center and contact us.
Messages or posts were sent from my account, and I didn't send them. It is possible that malicious software was downloaded to your computer or that your password was stolen by a phishing website designed to look like Facebook. Please carefully follow the steps provided:
- Run anti-virus software: If your computer has been infected with a virus or with malware, you will need to run anti-virus software to remove these harmful programs and keep your information secure.
- For Windows:
http://www.microsoft.com/protect/viruses/xp/av.mspx http://www.microsoft.com/protect/computer/viruses/default.mspx - For Apple/Mac OS:
http://support.apple.com/kb/HT1222
- For Windows:
- Reset password: From the Account Setting page, you will need to create a new password. Be sure to use a different password than you use for other sites or services, made up of a complex string of numbers, letters, and punctuation marks that is at least six characters in length. Do not use words found in the dictionary.
- Never click suspicious links: It is possible that your friends could unwillingly send spam, viruses, or malware through Facebook if their accounts are infected. Do not click this material and do not run any ".exe" files on your computer without knowing what they are. Also, be sure to use the most current version of your browser as they contain important security warnings and protection features. Current versions of Firefox and Internet Explorer warn you if you have navigated to a suspected phishing site, and we recommend that you upgrade your browser to the most current version. You can also find more information about phishing and how to avoid it at http://www.antiphishing.org/consumer_recs.html and http://onguardonline.gov/phishing.html .
Phishing is an online attempt to trick a user by pretending to be an official login page or an official email from an organization that you would have an account with, such as a bank or an email provider, in order to obtain a user's login and account information. In the case of a phishing login page, the login page may look identical to the login page you would normally go to, but the website does not belong to the organization you have an account with (the URL web address of the website should reflect this). In the case of a phishing email, the email may look like an email you would get from the organization you have an account with and get emails from, but the link in the email that it directs you to takes you to the above phishing login page, rather than a legitimate login page for that organization.
To prevent your account information from being obtained in a phishing scheme, only log in to legitimate pages of the websites you have an account with. For example, "www.facebook.example.com" is not a legitimate Facebook page on the "www.facebook.com" domain, but "www.facebook.com/example" is a legitimate Facebook page because it has the "facebook.com" domain. When in doubt, you can always just type in "facebook.com" into your browser to return to the legitimate Facebook site.
If you are still unable to access your profile, please send us more information regarding the issue so we can investigate. Please submit your report here . (If you no longer have access to the email address associated with your Facebook account, follow this link .)
My computer has a virus, or I was "phished." It is possible that malicious software was downloaded to your computer or that your password was stolen by a phishing website designed to look like Facebook. Please carefully follow the steps provided:
- Run anti-virus software: If your computer has been infected with a virus or with malware, you will need to run anti-virus software to remove these harmful programs and keep your information secure.
- For Windows:
http://www.microsoft.com/protect/viruses/xp/av.mspx http://www.microsoft.com/protect/computer/viruses/default.mspx - For Apple/Mac OS:
http://support.apple.com/kb/HT1222
- For Windows:
- Reset password: From the Account Setting page, you will need to create a new password. Be sure to use a different password than you use for other sites or services, made up of a complex string of numbers, letters, and punctuation marks that is at least six characters in length. Do not use words found in the dictionary.
- Never click suspicious links: It is possible that your friends could unwillingly send spam, viruses, or malware through Facebook if their accounts are infected. Do not click this material and do not run any ".exe" files on your computer without knowing what they are. Also, be sure to use the most current version of your browser as they contain important security warnings and protection features. Current versions of Firefox and Internet Explorer warn you if you have navigated to a suspected phishing site, and we recommend that you upgrade your browser to the most current version. You can also find more information about phishing and how to avoid it at http://www.antiphishing.org/consumer_recs.html and http://onguardonline.gov/phishing.html .
Phishing is an online attempt to trick a user by pretending to be an official login page or an official email from an organization that you would have an account with, such as a bank or an email provider, in order to obtain a user's login and account information. In the case of a phishing login page, the login page may look identical to the login page you would normally go to, but the website does not belong to the organization you have an account with (the URL web address of the website should reflect this). In the case of a phishing email, the email may look like an email you would get from the organization you have an account with and get emails from, but the link in the email that it directs you to takes you to the above phishing login page, rather than a legitimate login page for that organization.
To prevent your account information from being obtained in a phishing scheme, only log in to legitimate pages of the websites you have an account with. For example, "www.facebook.example.com" is not a legitimate Facebook page on the "www.facebook.com" domain, but "www.facebook.com/example" is a legitimate Facebook page because it has the "facebook.com" domain. When in doubt, you can always just type in "facebook.com" into your browser to return to the legitimate Facebook site.
If you are still unable to access your profile, please send us more information regarding the issue so we can investigate. Please submit your report here . (If you no longer have access to the email address associated with your Facebook account, follow this link .)
My account has been hacked by another user. Make sure that the email associated with your account is secure.
If you're having trouble logging in with your normal email and password, try resetting your password using the link on the login page. An email will be sent to you with steps for completing the process.
If the email on your account has been changed, or if you are unable to access your profile, please send us information about the account so we can look into it further and hopefully restore access. Please submit your report here . (If you no longer have access to the email address associated with your Facebook account, follow this link .) What is "phishing"? Phishing is an online attempt to trick users into providing login and account information by pretending to be a login page or email from an official organization. Common examples include banks or email providers,
In the case of a phishing login page, the login page may look identical to the login page you would normally go to. However, in these instances the website does not belong to the organization you have an account with (the URL web address of the website should reflect this).
In the case of a phishing email, the email may look like an email you would receive from the organization you have an account with. However, the links provided in these emails typically direct you to the above phishing login page, rather than a legitimate login page for that organization.
To prevent your account information from being obtained in a phishing scheme, please double check the URL of the websites you have an account with. For example, "www.facebook.example.com" is not a legitimate Facebook page on the "www.facebook.com" domain, but "www.facebook.com/example" is a legitimate Facebook page because it has the "facebook.com" domain. When in doubt, you can always just type in "facebook.com" into your browser to return to the legitimate Facebook site.
Please note that current versions of Firefox and Internet Explorer warn you if you have navigated to a suspected phishing site, and we recommend that you upgrade your browser to the most current version. You can also find more information about phishing and how to avoid it at http://www.antiphishing.org/consumer_recs.html and http://onguardonline.gov/phishing.html . What can I do to protect the security of my account?
- Never click suspicious links : It is possible that your friends could unwillingly send spam, viruses, or malware through Facebook if their accounts are infected. Do not click this material and do not run any ".exe" files on your computer without knowing what they are. Also, be sure to use the most current version of your browser as they contain important security warnings and protection features. Current versions of Firefox and Internet Explorer warn you if you have navigated to a suspected phishing site, and we recommend that you upgrade your browser to the most current version. You can also find more information about phishing and how to avoid it at http://www.antiphishing.org/consumer_recs.html and http://onguardonline.gov/phishing.html .
Phishing is an online attempt to trick a user by pretending to be an official login page or an official email from an organization that you would have an account with, such as a bank or an email provider, in order to obtain a user's login and account information. In the case of a phishing login page, the login page may look identical to the login page you would normally go to, but the website does not belong to the organization you have an account with (the URL web address of the website should reflect this). In the case of a phishing email, the email may look like an email you would get from the organization you have an account with and get emails from, but the link in the email that it directs you to takes you to the above phishing login page, rather than a legitimate login page for that organization.
To prevent your account information from being obtained in a phishing scheme, only log in to legitimate pages of the websites you have an account with. For example, "www.facebook.example.com" is not a legitimate Facebook page on the "www.facebook.com" domain, but "www.facebook.com/example" is a legitimate Facebook page because it has the "facebook.com" domain. When in doubt, you can always just type in "facebook.com" into your browser to return to the legitimate Facebook site. - Have a unique, strong password : From the Account Settings page , be sure to use a different password than you use for other sites or services, made up of a complex string of numbers, letters, and punctuation marks that is at least six characters in length. Do not use words found in the dictionary.
- Run anti-virus software : If your computer has been infected with a virus or with malware, you will need to run anti-virus software to remove harmful programs and keep your information secure.
- For Windows:
http://www.microsoft.com/protect/viruses/xp/av.mspx http://www.microsoft.com/protect/computer/viruses/default.mspx - For Apple/Mac OS:
http://support.apple.com/kb/HT1222
- For Windows:
Is it safe to log in to Facebook through another site, such as through Facebook Connect? Facebook has enabled third-party websites to use Facebook's login and authentication system through a program called Facebook Connect . Facebook Connect allows users to take their Facebook identity, network, and privacy settings with them as they browse and interact with the rest of the Web. Connect-enabled sites often provide an option to log in to Facebook directly from the site itself. When you see this, you should make sure that the login opens in a separate browser pop-up window, and that the Web address (URL) for the pop-up contains the proper "www.facebook.com" domain. If it does, you'll know that it's a legitimate Facebook page and not a phishing attempt, and you can log in safely and securely. Note: if you're logged in to Facebook, the Facebook Connect partner site should only ask you to "authorize" that site.
I received an account creation email, but I'm already registered. If you have received a Facebook account confirmation email in error, it's likely that someone has mistakenly attempted to register using your email address. As long as you do not click the link contained in the email, no action will be taken, and no account will be created.
My poker chips were stolen. Unfortunately, Facebook did not develop the third-party poker application and cannot assist you in restoring any lost poker chips. This application is developed and operated by a third party that runs its own technical resources, and we do not have access to this data.
Please reset your password immediately for security reasons, and contact the developer of this application in regards to your situation. In order to contact the developer who created this application, please go to the application's About Page and click on the "Contact Developer" link at the bottom of the page. Facebook is not responsible for the support provided by this developer. If you continue to have problems, please note that you can remove and restrict applications from the "Applications" section of the Privacy page.
What does Facebook do to protect the security of my information? Facebook is committed to protecting your information. We have industry standard and proprietary network monitoring tools constantly running in our system in order to prevent security breaches and protect the security of your data.
In addition, Facebook always posts to a secure page when users are logging in and employs industry standard encryption. This may not always be apparent from the URL (web address), but rest assured our logins are secure.
Does Facebook distribute my user information? Facebook respects your privacy. We do not distribute your user information to marketers or spammers. You can read more about this in our Privacy Policy .
I want to permanently delete my account. If you deactivate your account from the "Deactivate Account" section on the Account page , your profile and all information associated with it are immediately made inaccessible to other Facebook users. What this means is that you effectively disappear from the Facebook service. However, if you want to reactivate at some point, we do save your profile information (friends, photos, interests, etc.), and your account will look just the way it did when you deactivated if you decide to reactivate it. Many users deactivate their accounts for temporary reasons and expect their information to be there when they return to the service.
If you do not think you will use Facebook again and would like your account deleted, please keep in mind that you will not be able to reactivate your account or retrieve any of the content or information you have added. If you would like your account permanently deleted with no option for recovery, log in to your account and then submit your request by clicking here .
My question is not listed above. Find more questions and answers here . maaf ga di translate... | sumber : help facebook
Tips Facebook Aman
Pastikan email yang digunakan di Facebook adalah email yang aman, serta bedakan password email dengan password login di Facebook.
